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History — Digital Account ​

Access requirements

  • Permission (module): viewUser
  • License/Feature: DIGITAL_BANKING enabled on the tenant
  • Menu container: GENERAL → Users group → User list → eye icon → History tab → Digital Account sub-tab

What it is / when to use ​

The Digital Account sub-tab displays the user's complete bank statement — all movements processed by the integrated banking provider. Use it to verify received/sent PIX transfers, withdrawals, bill payments, banking fees, and to identify discrepancies between the balance shown on the platform and the provider's statement.

Available filters ​

FilterOptions
PeriodLast 30 days, 60 days, 90 days, All time, or custom range
Operation typeTransfers (PIX/wire), Withdrawals, Payments, Receipts, among others
SearchBy transaction ID, PIX key, beneficiary/sender name

Fields displayed per entry ​

FieldDescription
Date / TimeDate and time the operation was settled at the provider
TypePIX, Wire transfer, Withdrawal, Bill payment, Fee
DescriptionOperation details (sender/beneficiary name, PIX key, barcode)
AmountMovement value (positive = incoming, negative = outgoing)
Balance afterDigital account balance after the entry
StatusCOMPLETED, PENDING, FAILED, REVERSED