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History — Digital Account

Access requirements

  • Permission (module): viewUser
  • License/Feature: DIGITAL_BANKING enabled on the tenant
  • Menu container: GENERAL → Users group → User list → eye icon → History tab → Digital Account sub-tab

What it is / when to use

The Digital Account sub-tab displays the user's complete bank statement — all movements processed by the integrated banking provider. Use it to verify received/sent PIX transfers, withdrawals, bill payments, banking fees, and to identify discrepancies between the balance shown on the platform and the provider's statement.

Available filters

FilterOptions
PeriodLast 30 days, 60 days, 90 days, All time, or custom range
Operation typeTransfers (PIX/wire), Withdrawals, Payments, Receipts, among others
SearchBy transaction ID, PIX key, beneficiary/sender name

Fields displayed per entry

FieldDescription
Date / TimeDate and time the operation was settled at the provider
TypePIX, Wire transfer, Withdrawal, Bill payment, Fee
DescriptionOperation details (sender/beneficiary name, PIX key, barcode)
AmountMovement value (positive = incoming, negative = outgoing)
Balance afterDigital account balance after the entry
StatusCOMPLETED, PENDING, FAILED, REVERSED